GOODBYE EE LIES LIES LIES

[Bionic69]

Today I’ve paid off my contract early because in may 2023 in the bexleyheath store I was told I get an excellent signal so I took out a 24 month credit contract which should’ve ended this may ! Even the EE website at the time said good reception… & the guy in the store said yes it’s a good reception where you are …LIES I even phoned customer service to tell them & got told no cooling off period! when indoors I get 1 bar of reception & when I make a call it cuts off ( crap reception ) so everytime I want to make a call or receive a call I have to go outside to the front of the house I couldn’t the  cancel contract because if you buy instore you don’t get a cooling off period! 
in december I phoned customer service to pay off my contract early I was told because my bill had been generated I would get the final bill on January to pay off my contract oh dear more LIES as my bill was normal ! In dec I when I spoke to customer service I was also told I’d get a text with a package code oh dear even more LIES ! 
this morning I phoned & spoke to a lovely lady called Dannielle & guess what she sorted it out for me so I’ve now paid off my bill Dannielle sent my pac code through which I’ve passed on to my new network Dannielle is the only 1 who I’ve had contact with at EE whose helped me sort things out! So tell me how can EE boast there the best network for 11 years & have great customer service 🤣🤣🤣 what a joke ! 
lies lies lies So for nearly 2 years I’ve been paying for a crap network that don’t care ! & btw my new network I get full 5g signal indoors 😃 

MY ADVICE TO EE TAKE A LOOK AT YOUR NETWORK BEFORE YOU LIE ABOUT BEING THE BEST NETWORK YOUR NOT ESPECIALLY INSTEAD OF PAYING YOU NEARLY £65 TO YOU GETTING RUBBISH RECEPTION AT HOME IM PAYING NEARLY £50 LESS A MONTH NOW & YES I GOT A NEW PHONE & NOW I GET A FULL 5G SIGNAL INDOORS !

[Chris_B]

@Bionic69  All networks have better or worse coverage in all areas of the UK,   personally I get fantastic coverage at home but at my place of work it’s very different. And it’s the only place I have an issue with so I use WiFi calling.    If you care to look at other network forums they all have complaints about poor to no signal. 

[ee_user14]

I'm not quite sure what your point is anymore.

Is it that you get better onscreen bars on network A than you do network B? It happens, there'll be hundreds of examples up and down the country

Is it that you can now make calls at home? Fine - WiFi-calling provides blanket indoor coverage.

Is it that you were mis-sold by an overzealous sales person? That happens to - on all networks and in many other industries.

I'm sure we're all exceptionally pleased for you that you have found a provider that suits you, that they will give you many happy years of 100% full-bar service, and that you're happy to leave this community.

[Bionic69]

Hi Chris the 4g STATES on the coverage checker it’s good indoors BUT infact it’s NOT this is what I mean about the LIES