04-09-2024 12:52 PM
Hi,
I currently get text alerts for 2 locations
I moved house > 6 months ago, but still get MyPlace updates for where i used to live (different town) - how does one update their MyPlace locations?
I've tried going to https://myaccount.ee.co.uk/networkchecker/myplaces but that just redirects me to https://ee.co.uk/help/mobile-coverage-checker so it appears I have no way of updating these online?
TIA
04-09-2024 12:55 PM
Never mind - its a bit backwards, using the service checker, I clicked on report a problem and it gave me the option at the bottom of the page to then update my places
For anyone that lands here because of the same problem, the link is: https://ee.co.uk/help/service-status/network-updates
04-09-2024 01:01 PM
From the coverage checker, follow "Check service status" > Login > "Get network updates"