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EE MyPlaces Update locations

gaza1994
Established Contributor
Established Contributor

Hi,

I currently get text alerts for 2 locations

  • Old House
  • Office (work)

I moved house > 6 months ago, but still get MyPlace updates for where i used to live (different town) - how does one update their MyPlace locations?

 

I've tried going to https://myaccount.ee.co.uk/networkchecker/myplaces but that just redirects me to https://ee.co.uk/help/mobile-coverage-checker so it appears I have no way of updating these online?

TIA

2 REPLIES 2
gaza1994
Established Contributor
Established Contributor

Never mind - its a bit backwards, using the service checker, I clicked on report a problem and it gave me the option at the bottom of the page to then update my places

For anyone that lands here because of the same problem, the link is: https://ee.co.uk/help/service-status/network-updates 

bristolian
EE Community Star
EE Community Star

From the coverage checker, follow "Check service status" > Login > "Get network updates"