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No signal

Rebeccagibbs
Explorer

‎04-09-2024 10:44 AM - last edited on ‎04-09-2024 02:23 PM by EE Community Moderator

Hi Leanne,

I've been having this same issue for about 3 days - my phone shows no signal and then will get a tiny bit (and go to EE Edge) and then nothing. 

I've restarted my phone countless times but nothing is helping.

Many thanks,
Becky

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎04-09-2024 12:34 PM

Hello @Rebeccagibbs. 

Does this happen in multiple locations?

Are you aware of any known issues in the area?  If not, you can check by searching the EE Network Checker.

Speak soon, 

Katie

0 Helpful
bristolian
EE Community Star
EE Community Star

‎04-09-2024 12:57 PM

@Rebeccagibbs wrote:

my phone shows no signal and then will get a tiny bit (and go to EE Edge) and then nothing. 

Are you saying your phone loses coverage, obtains 2G (EDGE) and then drops to no coverage again? If you make a short outbound call (VM or 150 is fine for this purpose), does 4G coverage restore within ~30 seconds of the call ending?

0 Helpful