Update: 19 January 2024
Over the past month, our engineers have accessed the area and completed designs and surveys of the area and submitted these to the site provider for approval. Pending a positive outcome from the surveys and designs, we will begin steps to legally acquire the land from the site provider. Once all legal steps have been completed, we can start building the equipment needed for the new mast and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
We are aware of a signal issue that is affecting some of our customers in the Stanley area. Our mast in the area had to be removed from the existing site in December 2023, as this was requested by the landowner.
Our engineers have located a new area for the mast to be installed, and we are currently carrying out surveys at the site to make sure the area will be suitable for the equipment. Once all surveys are complete, we will begin steps to legally acquire the land from the site provider. Once all legal steps have been completed, we can start building the equipment needed for the new mast and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
We’re sorry for any inconvenience caused. In the meantime, you may be able to use WiFi Calling to make and receive calls and texts over a WiFi connection.
For information on who can use WiFi Calling and how to set up this service, please see our EE WiFi Calling: All you need to know, article.
