Update: 24 July 2026
Over the past few days, our engineers have integrated the mast onto the network. The new mast is now on-air restoring full service to Stanley.
We will continue to monitor the performance in the area.
Update: 06 July 2026
Over the past few weeks, our engineers have completed surveys and agreed the transmission option for the new mast. Barring any unexpected delays, we expect the mast to integrated onto the network and on-air by the end of July.
We will keep you updated on this post.
Update: 11 June 2026
Over the past few months, our engineers have been looking at transmission options needed to integrate the mast onto the network. We expect to access the area over the next few weeks to complete surveys and agree an activation date for the new mast.
We will keep you updated on this post.
Update: 24 April 2026
Over the past few months, the fibre company has been working with the site provider to agree a date to access the area and install the leased line needed for the transmission. Our engineers are looking at alternative options for the transmission to integrate the mast onto the network and restore service to the area.
We will keep you updated on this post.
Update: 08 January 2026
Over the past few months, the power company has installed the power supply. We are working with the Fibre company to access the area and install the leased line needed for the transmission. Once the leased line has been installed, we can start integrating the mast onto the network and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
Update: 07 November 2025
Over the past few months, our engineers have built the equipment needed for the new mast and we expect the power to be installed in the next week. Once the power supply has been installed for the transmission needed for the new mast, we can start integrating the mast onto the network and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
Update: 23 June 2025
Over the past few months, our engineers have had planning approved and the equipment build has started for the new mast. Once the build is complete, we can start integrating the mast onto the network and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
Update: 18 March 2025
Over the past few months, we have completed legal steps to legally acquire the land from the site provide. Our engineers are currently planning the build of the equipment and once the plans have been completed, we will work with the site provider to arrange a date to access the area and start building the equipment. Once we have a date for the build to start, we can confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
Update: 14 November 2024
Over the past few months, our engineers have been continuing with legal negotiations to legally acquire the land from the site provider. Pending a positive outcome from the legal steps, we can start building the equipment needed for the new mast and confirm an approximate on-air date.
We will keep you updated on this post
Update: 07 June 2024
Over the past few months, our engineers have started legal negotiations with the site provider to legally acquire the land and start building the equipment needed for the new mast. Pending a positive outcome from the legal steps, we can start building the equipment needed for the new mast and confirm an approximate on-air date.
We will keep you updated on this post.
Update: 19 January 2024
Over the past month, our engineers have accessed the area and completed designs and surveys of the area and submitted these to the site provider for approval. Pending a positive outcome from the surveys and designs, we will begin steps to legally acquire the land from the site provider. Once all legal steps have been completed, we can start building the equipment needed for the new mast and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
We are aware of a signal issue that is affecting some of our customers in the Stanley area. Our mast in the area had to be removed from the existing site in December 2023, as this was requested by the landowner.
Our engineers have located a new area for the mast to be installed, and we are currently carrying out surveys at the site to make sure the area will be suitable for the equipment. Once all surveys are complete, we will begin steps to legally acquire the land from the site provider. Once all legal steps have been completed, we can start building the equipment needed for the new mast and confirm an approximate on-air date for the new mast.
We will keep you updated on this post.
We’re sorry for any inconvenience caused. In the meantime, you may be able to use WiFi Calling to make and receive calls and texts over a WiFi connection.
For information on who can use WiFi Calling and how to set up this service, please see our Using WiFi Calling Help page.
