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Community Activity
EE Tech Support (150) asked me to enter my Card Details and CVC over the phone
Why did they do so? Is it safe and secure? They said it was for a credit check when I was changing my mobile plan. We are told to never share our CVC (3 digits in the back of our card) with anyone over the phone.
I am having problem transferring my e-SIM to a new iPhone while abroad
Hi everyone,I recently transferred all my data from my iPhone 13 to a new iPhone 16. However, my eSIM (UK mobile number) didn’t transfer automatically, and I’m being prompted to contact my SIM provider.The issue is that I’m currently in Morocco and w...
Is "Expected Delivery Date: Out of Stock" normal for pre-orders from EE?
Hi, I just ordered a Switch 2 from this site but as the title says, the expected delivery date in the email confirmation I recieved says "Out of Stock". I have not used EE before so I'm wondering if anyone else who has ordered a switch 2 or hardware ...
Porting length
Hi all,I've just moved to EE and inserted my new SIM. Had all the usual texts come through but it also says they will transfer my new number by 6pm 06/05. This seems a long time. Is this just a generic date or could it really take that long?
Not an EE customer, preordered switch, no confirmation 6 hours later
Hi, I am not an EE mobile customer (or in any other capacity.) I ordered a Nintendo switch 2 through EE this morning, it took the money...6 hours later...no email confirmation! And no order number!!! I've been trying to get in contact with EE ALL DAY...
Resolved! Help, was this genuinely EE or a scam call...
Hi this number keeps ringing, and it’s claimed to be EE it shows as alert so have been ignoring it yet when blocked it can still call me? Was hoping I could get my answer here? the number is 0191 594 6541...
Charity Raffle Request
Hello! My workplace is holding a charity fundraising dinner in June, where we'll be inviting over 150 guests, and holding a raffle. Are EE able to support the event with a raffle prize?Many thanks!
Battery back up plus alarm tones
Does anyone know if you can mute the alarm tones in the new 'battery back up plus'?
EE perks
Hi, I have recently found the upgrade deal I like. Tried to log in to EE perks, and it said incorrect password. So tried password reset, it says email sent but not received. I looked on community pages and it mentioned speaking to web care team to ra...
Resolved! Roam further cuts off incoming calls every 5 minutes
I have an unlimited monthly plan and paid £25 for the roam further package so that I could receive calls while in the US. This should allow me to use my UK minutes in the US. However, when receiving incoming calls (from a number where I cannot return...
