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Community Activity
Very weak/no signal in AL5 for 24 hours.
Any update on this please? Social media useless and haven't got time to call.Coverage checker says issues but there's no info alongside it.Thanks
Resolved! DPD Pin Code - Incorrect Mobile Number
I’ve just tried to take delivery of a Switch 2 and was asked for a PIN code which I’ve never received.Checking the order the mobile number on the order isn’t mine, any of my families (all on the same EE account) or any number I know. It’s a guy at th...
Resolved! Dodgy EE Smart Hubs?
Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...
Downgraded moving from BT
Last June I started a 24 month contract with BT for their fibre 2 package which has an average download of 67 Mb/s. Last month (may 2025) I was migrated over to EE, however with EE my package is now their fibre 50 essentials with an average download ...
ITVX
Watching a programme on ITVX lets me watch untill 2nd set of adverts then freezes. When I go back it makes me watch the adverts all over again. Happens every time. Annoying that even on record we have to watch adverts!
Roaming Incoming Calls outside EU
Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...
Poor EE Wifi
We recently have switched to EE from BT and the results are poor.My pc is hardwired into an EE extender disc which came with the hub, however I still experience high levels of Jitter, Unstable Ping and Packet Loss. I have high download speeds however...
Difficulties contacting Ee
I was already a member of EE, but I'm changing to monthly contract. On Wednesday I talked through this with customer services. I am meant to be transferring my current number but needed new SIM. SIM card is on its way but this morning my current numb...
Resolved! Re: Unable to see any billing or statements
I changed from BT broadband to EE in April 1924 and have been unable to access my on line account ever. Message says “not your fault, it’s ours. We are working hard to solve it”. Really? Now middle of October and still not paid anything. If I had not...
Accessing Bill online!
Just trying to access my bill online but whenever I click on "View Your Bill" I am directed to a page with no bill details! Anyone else experiencing this?Cheers,S
