Can't play Mobile Legends game with unlimited Data Sim

PhoCho · ‎26-12-2024

Hello,

Today I was tried to get the broadband and new SIM card with unlimited Data.

I just wanted to ask why my mobile data is not working on Mobile Legends even if i have a load, if you have an answer maybe you can help me. Thanks

Alex_H · ‎27-12-2024

@PhoCho The content lock is a parental control that will prevent you from being able to access certain content using your mobile data if you have it enabled. You can read more about it including how to remove it in app via our help page here How Do I Turn On Parental Controls on My Device? | Help | EE

Alex

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Northerner · ‎27-12-2024

Hi @PhoCho

Have you checked your content settings in the EE app

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

PhoCho · ‎27-12-2024

Why?

There have a special feature in the app for (you can't play the game with EE Sim card)?

Alex_H · ‎27-12-2024

@PhoCho The content lock is a parental control that will prevent you from being able to access certain content using your mobile data if you have it enabled. You can read more about it including how to remove it in app via our help page here How Do I Turn On Parental Controls on My Device? | Help | EE

Alex