Can someone check network status for me?
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18-08-2024 09:50 AM
Just need a quick check of https://ee.co.uk/help/service-status using post code NR4 7SF please.
It's the network of my smart meter’s 2G SIM but I don't have an EE product - so they don't let me see results!
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18-08-2024 08:25 PM
"No known network problems in this area"!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-08-2024 10:14 AM
You can do it yourself @ Network Status Checker w/out having to login.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-08-2024 10:17 AM
@PinkDuck The check service status is not working at present, . You can only check coverage at present.
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18-08-2024 11:54 AM
Hey @PinkDuck, welcome to the EE Community!
I'm sorry to hear you're having a bit of trouble with your connection recently.
Did you manage to try the coverage checker that @XRaySpeX shared? When you pop in your postcode it should give both the coverage estimate, and mention any live incidents in the area too.
Peter
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18-08-2024 11:56 AM
@Chris_B Are you still seeing this same error on that page now?
I've given this a shot from my end on both mobile and desktop, and it seems okay for me.
Peter
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18-08-2024 08:21 PM
The link XRaySpeX shared was labelled 'Network Status Checker' and pointed to /networkchecker/checkservice which loaded the Mobile Coverage Checker. I was specifically asking about the Network Status Checker.
The Mobile Coverage Checker results for 5/4/2G coverage reports no incidents found.
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18-08-2024 08:22 PM - edited 18-08-2024 08:24 PM
Okay, but what was the Network Status Checker outcome for the postcode in my original post? Screenshot ideally, since I have never seen the output from that page.
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18-08-2024 08:25 PM
"No known network problems in this area"!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-08-2024 08:25 PM
@Peter_W Sorry for the late reply, it’s working now.
