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Mobile network state

Johndow
Visitor

‎18-08-2024 08:14 PM

Help please. My calls and texts are working but mobile data is not. It states mobile network state disconnected. I've checked. Reset. Changed  all settings to no avail. 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎18-08-2024 08:19 PM

Hi @Johndow 

  • Are you on EE PAYG or pay monthly contract.
  • Are you in the UK.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎18-08-2024 08:38 PM

What is "it" that states mobile network state disconnected? What settings have you checked?

Is this a recent problem?

0 Helpful