The EE Community

Esim issues

Hello. I've noticed that my ESim has been wiped off my phone, my mobile and broadband bills are up to date but I keep getting a message saying my account has been suspended. Can anyone shed any light on this for me please?

Roaming Charges

I seem to have been charged over £4 each day I was on holiday for data usage.Yet the text I got through from EE when I arrived on holiday was that data would cost £2 a day. Why is this? 

I don’t received my order yet please help me tyvm

Mobile Broadband Service. No internet

There has been a service issue in the area for 4 days now and we have not had any mobile broadband service. The light flashes red on the router and gives us absolutely no service.Is this normal for EE, has anybody else experienced this? I would have ...

Fraud

I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....

Receiving a call from Jersey

Just wanting to make sure that I can receive a call for free from Jersey to my UK number.  I'm currently travelling in Canada so I have the ROW pass activated but just wanting to make sure that I won't have to pay for inbound calls, just for outbound...

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

Paying on my bill

Protest

Why is my SIM card's internet limited and I don't have access to all websites?

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...