Community Activity

Resolved! Game Pass stopped working but showing as Active on the Xbox

Hi,I've had Xbox game pass as an addon for ages, it's always worked, but today my Xbox and Xbox app don't think I have Game Pass.My EE app shows Game Pass as an add-on, and my Xbox says "Active subscription: game pass ultimate active, purchased from ...

Chris_g26 by Investigator
  • 22 Views
  • 4 replies
  • 0 Helpful

Change of ownership problems

I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...

Cat36 by Explorer
  • 33 Views
  • 2 replies
  • 0 Helpful

Resolved! Load More link

Can not get the Load More  link on the front Forum page to work. Is any one else having this problem?Using an iMac running Sonoma with Safari and Chrome browsers.

Dode_ by Established Contributor
  • 1383 Views
  • 16 replies
  • 2 Helpful

Signal issues affecting calls/texts and data

Still having issues with signal in NE42 postcode. known fault with masts in this area and not rectified. I’m fed up. I’ve had some discount for 6 months. The discount has ended but the issue remains. I can’t use my phone properly around my home or my...

Robsm2 by Investigator
  • 16 Views
  • 2 replies
  • 0 Helpful

No response regarding returns

I bought a Quest 3 headset from the online store.  It arrived last week and is faulty (overheats and shuts off).  I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...

Keroro79 by Investigator
  • 1244 Views
  • 20 replies
  • 0 Helpful

Resolved! EE Finance Full Payment Error

Hi EE Community,I'm hoping someone can offer some insight or has experienced a similar issue. I'm trying to pay off the remaining balance on my loan through the EE portal, but I'm encountering a persistent error that prevents me from completing the t...

Neosegauk by Contributor
  • 275 Views
  • 8 replies
  • 3 Helpful