Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5G standalone

Dis2
Investigator
Investigator

‎18-09-2024 11:13 PM

I am an iPhone 15 user running iOS 18 and I am 10 months into a 24 month contract with a full works package but disappointed to learn I can’t access 5g standalone as it is only available to new customers. Are there any plans to make it available to existing customers like me without the need to upgrade. 

0 Helpful
12 REPLIES 12
Hegbu
Investigator
Investigator
In response to Plymouthbloke1

‎09-10-2024 09:36 AM

I’m having the same issues. I’ve just spoken to a level 2 tech support at EE customer service. They said there is a known issue with the new standalone tariffs and the connection to the SA masts for data speeds, they are looking into it. They gave me the option of reverting back to my old tariff without any penalties if I choose to do so.

0 Helpful
Profile closed
Not applicable

‎09-10-2024 10:17 AM

@Dis2 I got a S24 Ultra and 5G Standalone is working fine for me I had this yesterday in Cardiff.

1000011006.jpg

 

0 Helpful
Hegbu
Investigator
Investigator
In response to Profile closed

‎09-10-2024 10:27 AM

Wow! Impressive. I’m in central London in an apparently strong SA area and getting this yesterday.

Hegbu_0-1728465992442.png

on my old tariff pre SA was getting around 300 in the same location.

 

 

0 Helpful