coverage checker says good 4G outdoors , which is where I have been doing the speed checks. Continually extremely low upload speeds. I logged an issue through the service checker but had a text to say no issue found. If this is what EE class as normal I’ve chosen wrong network!
@lesleyfranklin Have you tried clearing everything you have running in the background ie closing app apps fully then restarting the device and then try a speed test. Anything you have running in the background will have an impact on your speed test as that is also using data at the same time.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
this is a brand new phone and I had hardly any apps open. (Only use for mail/camera/FB/messages and internet) i have actually set back to factory settings and re built between readings as some data didn’t come over from android on 1st attempt. And speed was first thing I tested with nothing else open. thanks
