Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 176910 Views
  • 50 replies
  • 24 Helpful

Mobile data - switch off parental control

I have a EE card that I use for portable mobile data. I had read that in order to be able to switch off Parental Controls I could adhere to a Monthly plan and so I would be able to do it online. I subscribed a plan to then realise that this plan is s...

data gifting

Why am i unable to gift data to my other lines? When i asked on the phone if this was an option they said yes - but when i go to gift the data it states up unable to. 

elb3458 by Investigator
  • 539 Views
  • 8 replies
  • 1 Helpful

Internet

I pay a monthly bill of around £200. I also have unlimited internet. Why is it so poor? That pages don't open? What's more, it is unlimited so that I can also use the internet from my computer. However, the internet does not work on my computer. What...

Roaming outside the EU

I am going on a Caribbean cruise and will be travelling to different locations, which would be the best package to get to be able to use my mobile data? 

Unable to gift data for days

I have unlimited data on my contract, and 3 family members on my account. I normally gift data to them each month, but have been unable to do this since data refresh on 18th June. I get message saying website is under maintenance. I have tried updati...

Shardew by Visitor
  • 881 Views
  • 3 replies
  • 1 Helpful

Hot spot

Is hot sporting on a device free on ee I have an unlimited plan and am just wondering if I can hotspot a second ohone off it for long periods of time at no extra charge ? 

Oggy6 by Visitor
  • 688 Views
  • 3 replies
  • 0 Helpful

Resolved! Gift data

How do I put gifted data on my phone as the wife has gifted me but I don’t know how to find it on my phone