25-04-2024 08:26 AM
Not working for data mobile never back normal long time still failed teaching
25-04-2024 10:44 AM
Hi @jenny_79
Welcome to the community.
Could you try both the EE App and the EE Online desktop site to see if you get the same issue with both, please?
Chris
25-04-2024 12:17 PM
I did already but still don’t work still same
25-04-2024 01:29 PM
OK, thanks for trying, @jenny_79
If you give our Mobile Care team a call on 150, they'll be able to check your account from our side.
Chris
25-04-2024 04:30 PM
@jenny_79 - Are you a PAYG customer and on either a legacy PAYG pack or Flex plan?
25-04-2024 06:34 PM
Yea pay as go customer pay pack
28-04-2024 09:15 PM
@jenny_79 - it does seem like that chunk of the website/app seems to be having a wobble!