Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi, I have gifted data as usual at the start of the month. Whilst it has disappeared from my allowance, it hasn’t appeared on the number it has been gifted to. This is the first time it has happened, but wondered where the data has gone to?
Hello,I have a plan which turned out to have 1 major issue. Found out there's a 100GB cap on sharing your data. I've been using it for another one of my devices and once this limit is reached, the speeds plummet to 2 MB at BEST on my other device. Th...
Hello I have an unlimited data plan with uncapped speeds. What are the fair usage policies? Do EE also traffic manage on 4G and 5G? thanks all
Hey all, just a query over Data roaming in Jordan.I’ve jus paid two lots of £56 which only managed to power google maps for about 20 minutes!!surely this can’t be right. I mean, I don’t think I’ve used the term megabyte for ten years!
I lost 4gb data due to there being no wifi and want to reclaim this loss. How do I go about it?
Hi, I’m soon to go away to Rhosneigr, Anglesey and i was wondering what data plan or suggestion would be best as i’m from outside the uk any help would be appreciated many thanks!
Can I gift data to someone not on my account
I bought one of these for use in my static. We used it for around 5 days in February. My daughter and son in law then used it for a couple of days, it's used for browsing and movie streaming but from all appearances, all the data has been used up... ...
Hi there,My 4G doesn't work properly on my phone, weirdly enough WhatsApp works fine but I'm not able to use the internet or any other app. I've tried the following solutions already:Restart phoneRemove and reinsert SIM cardChecked the network status...
