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Urgenty attention

Uchede
Explorer

I took unlimited c9ntract but it saying I have over used my limit. What does that mean please 

And I could access my account on the app

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Whom or what is saying you have exceeded what limit?

Perhaps post a screenshot of any message to this forum thread.

keep getting pop message from EE
bristolian
EE Community Star
EE Community Star

What is saying you have exceeded what limit?

Perhaps post a screenshot of any message to this forum thread.

XRaySpeX
EE Community Star
EE Community Star

It's only talking about data that you may potentially gift each month from the 1st 100GB of all your data to other nos. on your a/c if you choose to. It's just a warning just in case you wanted to. You may safely ignore it & carry on using data for your own purposes including hotspotting.

As you use data for your own use you are eating into this gifting allowance even when you are not actually gifting it.

Notice that it didn't say "You've gifted data you can gift" just that "You've used data you may gift".

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