Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Payg data

Since the app got updated and now the balances are showing, my data has been basically wiped.Over the years I’ve managed to build up just over 1gb of data from free boosts and now it’s showing I only have 360mb. How do I get my data back?

Unable to use data in netherlands

Hi,i am unable to use data as I have travelled from London to Amsterdam.not sure why? I thought I had the £2 add on

Internet

I jst switched to EE(payg) from lyca network the number got switched this morning, but I'm unable to use internet i tried to change apn settings aswell but, I'm not getting any mobile data. I can't even receive the messages. I only can answering the ...

PLEASE HELP WITH THE UPGRADE

Hi. I started on EE 1 month ago and to be honest I'm starting to think it's the worst thing I could do. So I started with a 12 months contract and 125g monthly with one smart benefit with a FF discount code, I was waiting to pass the month to upgrade...

Unblocking websites

How do I unblock websites on my phone

Gifting data problem

I can’t gift data to my daughter. I have unlimited data. It keeps saying gifting error! Any ideas?

Big data left

I have unused 28gb data ,but expired today ,can I extend the validity.

Data Roaming abroad

Hi, Just a question in regards to data abroad. I am currently in New York and data roaming isn’t working. What is the best package or plan to get whilst i am here

What speeds will I get if I go over 600GB FUP on the Unilited Best Speed Plan?

Hi, has anyone gone over the 600GB fair use policy and if so, what sort of speeds are you getting on 5G Unilited BEST SPEED plans please? Is it 2mbps or 50mbps etc? Thanks!

Data gifting

Myself and spouse both have EE plans which are registered on my myEE app but I cannot gift data from one plan to the other. Can this be changed?