Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Problem with data gifting

Hi I’m struggling to gift some data . I have two contracts . One is my personal phone and another one sim only stays in my iPad at all the time . On my personal account I have only 10 gb of data and unlimited in iPad. I was advised to do it that way ...

Re: PAYG Sim not connecting to data

I am using samasung galaxy 6 phone with only 3g and am unable to connect to 4g mobile net work and calls from their hotline on my phone number are bared.

EE stealing from me

Add-on. Why does my existing balance disappear when I addon some more GBs.This has happened at least twice now. I lost 4mb today when only 11 days through the 2gb i purchased and today I added on 10gb but the 4mb has vanished.Angry Anngrey

Resolved! Unlimited Data Add-on

I might be overthinking this … I currently pay £20/mth (SIM only) for 100gb data. I just logged in and was offered an Unlimited Data add-on for £10. The overthinking part is whether this is an extra £10 I’d be paying or would my £20 deal be replaced ...

No mobile data on 3G

Hi guys, when I am at work I struggle to get 4G, sometimes I get 1 bar and I can just about manage to load emails, web pages etc. I can all get full 3G signal but I get an error message telling to turn on mobile data. As a test now I am at home I tur...

Resolved! Family sharing

Hello, Apols if this is in the wrong forum - there wasn't one obviously for Family Sharing queries. My wife and I are both on contract EE plans and my son and daughter are both on EE PAYG plans. Please can you advise how I set up family sharing so t...

I want go to my data

additional 1GB for adding extra line

I have added an additional data sim only plan to my account but the extra 1GB for having the additional plan has not been added to my account? I have contacted EE but he could not find a way to add it and suggested that it may be because it's a data ...

Mobile data 4G not run

Hi everyone Am got new simcard EE but mobile data not run , I mean not show at phone I thought not activated my simcard but it already activated in ee app Any idea Thanks

Mobile Hotspot - Blocking Voip

Hi there, I have an unlimited Data add-on, which im using for my hotspot. I use my phone to hotspot and then connect with my laptop for faster internet than the ruddy wifi in this house atm lolOnly issue is....if i use my hotspot connection, in the g...