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DataData not working

Steve11978
Explorer

Over the past CPL of months my mobile data does not work even when I have full 3g signal but there is no connection even though I have 13gb data available 

3 REPLIES 3
James_B
EE Community Support Team

Hi @Steve11978,

Welcome to the EE Community. 🙂

Are you only experiencing this issue in one location or everywhere?

James

everywhere can have it can say i got full 3g signal but data still not working reset phone and everything yet data not working any where 

Leanne_T
EE Community Support Team

Hi @Steve11978 

What phone are you using? 

Are you able to try the SIM card in another phone to see if data works? 

Leanne 🙂