Won’t let me gift any data

[janomm1]

Hi anyone help ? When I click on data usage it goes to blank screen but can get into all other screens perfectly.

is there something wrong with the website 

[Leanne_T]

Morning @janomm1

Thanks for coming here 🙂

Can you gift data this morning? 

If not, have you been able to gift data before? 

Are you in the UK? 

Leanne 🙂

[janomm1]

Hi Leanne no it still won’t let me into data usage the screen goes blank so I can’t gift data. I gift data to my iPad and phone every month 😞

[Christopher_G]

Thanks for trying, @janomm1

I would recommend speaking to our Mobile Care team so that they can look into this for you.

Let us know what happens.

Chris

[Kellyann25]

This is clearly a widespread problem as it is doing the same to me. What are EE doing about it? 

[Kellyann25]

It's not letting me either. 

[janomm1]

I had to phone them up to gift my data … must be something wrong with website but they didn’t say 

[Jodiburton69]

I’m having the same problem 

[Bowks80]

Wont left me gift data either. OP was made Tuesday, shocking how this is still a problem as of Friday….terrible service.

[murandsus]

Yes, I am having bother too!!!