Won’t let me gift any data

[janomm1]

Hi anyone help ? When I click on data usage it goes to blank screen but can get into all other screens perfectly.

is there something wrong with the website 

[Jodiburton69]

Downloaded the app. Works fine on the app. Failing that call 150 and they will do it for you. 👌🏻

Sent from my iPhone

[LouYou2]

Done both of them, still not working! I took my kids phones out on ee so I could gift them data. Will go elsewhere if this isn't resolved

[Leanne_T]

Hi @LouYou2

Thanks for coming here. 

Do you get an error message when you try and gift data? 

Has this worked previously for you? 

Leanne 🙂

[Guilsfield]

Another way to think about this is EE overcharging or stealing your money. The advice about calling the call centre is feeble. If it's a widespread problem  it's a tech problem and there should be a prompt tech fix with reimbursement to users affected

[Leanne_T]

Hi @Guilsfield

If you are having problems gifting data our tech gurus on 150 will be able to run through some troubleshooting and if needed open a support ticket for your My EE. 

they can also help you transfer data when on the call. 

Leanne.

[Paul41276]

Won’t let me gift data as problem been saying that for few days now 

[Leanne_T]

Hi @Paul41276 

Thanks for coming here. 

Have you tried the My EE app and My EE account online to gift data? 

Has this worked previously for you? 

Leanne.