Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Used data warning. Saying i have used 4gb. I still have 116gb left so why the wa

On my sim only planing have 120 gb. Unlimited text ,Internet and calls. We have had a few says away in UK and I have been getting msgs saying I have used 2gb warning and just now I have used 4gb warning. Anyone know why when I have 116gb useage left

Where are my gb?

I got a plan with ee some months ago, it was a plan that included unlimited sms, unlimited calls for ee numbers and 160 gb I was able to watch movie or video and there were some gb left per month but for the last two months my 160 gb go down to 140...

Roam Further - In small steps please

I am travelling for 10 days to the USA next week. I know that I need to text Roam Further to 150 to start it off. Then Stop Roam when I return. I presume the 1 month pass will kick in rather than the daily rate.I have an I phone and a monthly cont...

Data not working after upgrade

I agreed to upgrade our 4 devices two days ago and since then (and befire the new devices have came) two of the devices the data won’t work

Resolved! Unreasonable site blocking

Suddenly EE blocked access to one of addresses I use every day. Nowhere to ask to restore it. Outrageous.

Data remaining 2gb

Hi, I had allowance 11gb and seems I used most of it, but still had 2gb left. Then I had a message saying I need to top up as was running out, I paid and then went to check, it Shows now I have 3gb (2gb remaining plus 1gb that I have just ordered). P...

Cannot upgrade data

I have no internet connection as data has run out on package. Have tried to add on data but there is a fault in the system and cannot do this, and 150 does not open until 8.00. I need this urgently to work from home. This has not happened in 2 years ...

Resolved! Mobile data

Hi there I’m unable to use my mobile data from last week since you guys updated your network. I have full data package but it’s not letting to use it my WhatsApp is not working on mobile data and it’s so frustrating when I’m outside my house.

Internet does not work

I topped up my account but the internet is not working

Buying Data on EE

Good Day. i would like to make a purchase toward getting more EE data on the application.i have been using an EE SIM card for about a month now, and in this I did pre-purchase a bundle of data and mobile calling initiatives. i would however, like to ...