Data gifting abroad
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20-02-2023 09:32 PM
Hi,
my daughter is currently in Lanzarote. Ran out of data, I’ve sent 5gb which shows on the app it’s sent but she hasn’t ‘received it’ . It’s normally instant. App now saying there is an issue with retrieving information.
phone lines shut at 9pm.
anyone else experiencing this issue please?
thanks for your help.
1 REPLY 1
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21-02-2023 07:10 AM
Hi @Cherry17
Thanks for coming here.
Has she tried restarting the device to see if the data shows?
Speak soon 🙂
Leanne.
