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Roaming

Agafonova
Visitor

‎19-02-2023 08:23 AM

Hello.

I am abroad at the moment. Using 10£ monthly roaming. And my mobile data suddenly stopped to work. However,  Im checking data and I still have plenty left. All settings set for using it. 

 Can you please advise me. 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎19-02-2023 10:27 AM

Hi @Agafonova 

Where are you currently?

What phone are you using?

Can you try restarting your phone?

Jon

bristolian
Legend
Legend

‎19-02-2023 07:32 PM

The £10 monthly roaming you refer to is just a billing add-on, it has no effect on your phone's ability to roam on foreign networks.

Does your phone show coverage of a network in the country you're in? Can you make & receive calls OK? A common fix for roaming problems is to manually switch to an alternative network.