Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Not getting the data I pay for

I buy 100Gb of data every month for my 4GEE. High usage this month means I needed to top up, I bought 50Gb 8 days ago add on.... it just ran out at 115.7Gb when I should have another 22days to use 34.3Gb from the top up on the 5th Sept.I had to buy a...

Data roaming

Can anyone tell me if data roaming is free of charge whilst in Republic of Ireland?

5G Speed of 190Mbps not fast enough to stream NowTV according to NowTV!

The other week I was travelling from Waterloo station and wanted to stream a live football match on Sky Sports via the NowTV app. However, it refused to stream, with a message that my speed was insufficient, despite the fact that Speedtest reported ...

EU Roaming Slow Data

HiI have enjoyed some really good data speeds while roaming the EU (mostly France) - often 80-100mb/sHowever, recently I have noticed that I never seem to get over about 20mb/s, while my French SIM (which has limited data) is still giving 80-100mb/sH...

Glasgow

How do I do add on

WiFi hotsopt

Hi all, anyone here know how to connect to WiFi hot-spot?

Roaming

I’ve asked for my roaming service to be activated earlier today as I have traveled to Germany. Someone from your side said it will be acivated within 2-4 hours with a cost of 2 pounds per day. Now 6 hours have passed and still I can’t use my roaming....

Как купить пакет интернета?

Resolved! Sim only contract ending/data roaming

Hi, my current SIM only contract ends on the 5th July 2022, I have been offered a new 12 month contract with EE for a similar monthly charge, which would commence on the 5th July. Presumably I currently would get “free” data roaming in a EU country, ...

Mis sold iPad contract

Very disappointed with EE the only provider I have been with. Went in store to upgrade phone which was ok then asked for another sim on account for my elderly mother which would be a add on to my account which I stated was not above with my phone as ...