Connection
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24-02-2023 11:48 AM
Absolutley rubbish cannot get signal in certain areas takes forever to connect to the internet using mobile data and neant ti be the best provider load of rubbish phone says 4G but only ever 2bars sometimes hust 1 never full bars thinking if changing providers
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24-02-2023 11:56 AM
@Tbirch17 the bars on your phone indicate signal strength and not the quality of signal these are not the same. Is this indoors or outside? What device is it ?
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24-02-2023 12:02 PM
If your phone shows coverage and mobile data is enabled, then the signal you receive is not the issue.
Equally, a single bar of service is still a bar and this should not cause any issues - it's all I have at the moment and my phone is working fine.
How long have you been having this problem?

- eSim switchover has deleted my SIM phone number and I can't connect to get code in SIM cards & Porting
- Extremely slow 4g data connection, below 1Mbps most the time in Mobile Data
- No network connection and unable to report to EE in Mobile Network discussions
- problem with calls connections in SIM cards & Porting
- Network issues abroad in Roaming