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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 179799 Views
  • 50 replies
  • 24 Helpful

Gifting data to kids accounts

Hi,  Got two kid accounts linked to mine.  Have always gifted some data each month.  This month the app is only letting me gift dat to one kid's account.  The other is not available e.g. no drop-down box?Went onto the website and it said it couldn't ...

samtcb by • Visitor
  • 358 Views
  • 2 replies
  • 1 Helpful

Data

Can I buy a data top up card if I have a monthly contract?

4836 by • Visitor
  • 367 Views
  • 2 replies
  • 2 Helpful

Resolved! Contacting Australia via WhatsApp

Hi,I’m on a sim only plan with unlimited mins/text and 160Gb of data.  Does EE charge for messaging Australia using WhatsApp?Thanks. 

NW_Saint by • Established Contributor
  • 1309 Views
  • 3 replies
  • 2 Helpful

Hi

Internet is not work

mohi-200 by • Visitor
  • 307 Views
  • 1 replies
  • 1 Helpful

No mobile data

I have had no mobile data since yesterday and whenever I press the button to switch it on in settings, the device tells me to install a sim (which is and has been in the device the whole time).I have tried resetting the device and removing the sim an...

Data

When will my data be switched back on once I payed full amount. 

Usa data roaming

In th USA at the moment but cannot get mobile data to work.  Purchsed the roaming pack before leaving UK and had text when landed to say roaming enabled. Purchased an additional 4g data before coming away.  Reset all settings and restarted phone but ...

Need help

Hi. I have bought EE sim today and I am new to this network. I actually want to get assistance regarding activation of internet packages for my phone. Moreover, I am a student as well. Therefore I also need to know regarding discounts on internet pac...

Abiiir by • Visitor
  • 313 Views
  • 1 replies
  • 0 Helpful
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