Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
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  • 50 replies
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Roaming

Hey. I came to your shop and I ve asked you how can I use my data when I’m going in Romania. So you said I m able to use for that £10 and then when I came it worked only for 2 days and I don’t understand why and how ca I fix my data. I need internet ...

Resolved! Data Gifting

I’m trying to gift some data to my son and I’m getting a message to say ‘no gifting this month’. I still have plenty of data to gift. Any ideas? thanks

Unlimited Data Pass

Hello,I have purchased an unlimited data pass for my daughter's phone on my account which is active until October 2nd, yet she has run out of data. We have done this as she has moved into a new flat with no wifi set up as yet so this was a temporary ...

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Data gifting not working!

Hi. I have been trying to gift data for 4 days now and everyday it says- it’s not available come back later???

Asiim99 by Investigator
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  • 1 replies
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Can’t find ur email to contact privately.

Hi there, I wish u will have a stressful day same as mine. Well I been trying to gift half of my data to my other number as I were suppose to do it every month. I been trying this for the last 3 days. It’s always come back with a message “sorry we r ...

Resolved! RT app in Iphone

When using RT app in a EE or BT network, images are not loading. However, when connected to Virgin WIFI or Starlink the app works correctly loading all images.What's the problem here?Thanks 

Help data add on roaming

Can you help? I am in Seychelles trying to buy a data add on. There is one “unlimited data (30 day)” but when I go to buy it it says “starts immediately, expires today”… I’m so confused. It’s £40 for unlimited data but says lasts 0 days but in bracke...