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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 165137 Views
  • 50 replies
  • 23 Helpful

Sim & subscription pack

I purchased a sim and subscription pack, the sim is working but the subscription pack part hasn't uploaded. I have no data, calls or texts.I waited 2 days like it suggested on the leaflet but it's not loaded.Any ideas? 

How much data can you hotspot

  I have an unlimited dater plan and have a message saying I have used 80% of my gifting data if I go over that will I get Additional charges or will it be ok and extra charges.I do not understand if I have unlimited data how can I be 80% if it is da...

Rich131 by • Investigator
  • 8339 Views
  • 6 replies
  • 2 Helpful

EU data roaming limit?

Hey. I’m on a pre July 2001 monthly contract and have been using data roaming in the EU with no problems for several weeks As of yesterday I have decent mobile signal but no mobile data and just the “E” up in the 4/5G area. ive got plenty of data lef...

R-fuller by • Visitor
  • 572 Views
  • 1 replies
  • 0 Helpful

data

my data suddenly stopped working and i need it fixed

Data usage

my bill says data usage unlimited yet I still run out and have to wait until 13th of each month to refresh. It says unlimited on my bill but I can actually only use 1GB. Why does my data run out

Mimo1963 by • Visitor
  • 347 Views
  • 3 replies
  • 0 Helpful

Data in Spain

Hi all. I am currently in Spain. I have unlimited data with roaming. I have really struggled to get any data unless i am in town. My wife has O2 and gets really strong coverage via Orange Spain. When I try to select Orange Spain and I get 1 bar and n...

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