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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 176913 Views
  • 50 replies
  • 24 Helpful

EE no max Mbps essential plan but 100 limit

When I look at my plan it states categorically that I have no speed limit yet it never goes over 100mb when I’m on 5g it flies to 500mb then always goes under the 100 so I Must be speed capped ?

Treble by • Established Contributor
  • 976 Views
  • 1 replies
  • 0 Helpful

Data whej overseas

I have 20gig of data. I have used 5. I am currently in Italy but unable to use the data I have. Can you help please. I really need to access the data  

Fat family sharing

Why is data transfer from unlimited time limited to a few day after refresh?tried to do it today site is down for maintenance dosnt say how long for and all this time I’m loosing the amount I can transfer as the amount reduces day by day I don’t get ...

Datadog by • Visitor
  • 348 Views
  • 1 replies
  • 0 Helpful

app and data gifting

I have just gone to my app to try to gift data to my husband as I have done many times before and it says the app is being updated. I can't access anything about my account other than by texting but I can't gift data at all. This is clearly not a rec...

Data roaming

My daughter is in France and her internet isn’t working. I have paid £10 for a week supply 

Rhw2 by • Visitor
  • 288 Views
  • 1 replies
  • 1 Helpful

Data

How can I see how much data I have 

Constant disappointments

Ive been having trouble with streaming things for a while now, I get in touch over the help app, never get any notifications from the app so case keeps getting closed, finally start getting helped out by Sahil ( very good ) only to then get booted ou...

james745 by • Visitor
  • 278 Views
  • 1 replies
  • 0 Helpful
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