Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I've not used Hotspot for a while, but it's sometimes essential so worrying that it's stopped working. Have tried all the usual fixes, on/off, bluetooth, complete reset of network settings, etc. Problem is that when I look in the iPhone settings, the...
How do I give data to my family on my bill
Hi how do i add data roaming form the Caribbean on a PAYG phone?
My data is not working and I can only use my apps when I am connected to wifi like my snapchat safari instagram etc.
I was recently in the USA and Canada. I have the roam further smart benefit, so I was set to use my mobile data in these places. I've used it before and it worked well.Unfortunately, this time, it was awful when it came to the USA (worked fine in Can...
Hello, I have just changed to unlimited data but I didn't realise the 100gb cap for gifting includes hotspot. I need to gift most of the 100gb data to my four teenagers. I am wondering if there's a way I can include my laptop using my hotspot with un...
Certain apps are not opening when I’m on mobile data (I have plenty it’s not low) E.g Halifax. As soon as I’m on WiFi they work?
Hello good morning I’m very disappointed with the service of EE CAUSE I don’t know the reson why my internet is not working and working very slow more then a week and the EE company don’t explain me why !I don’t understand I pay every month more not ...
Hi,I want to add a data add-on (1 GB in 6 £) but I cannot understand from the information provided if its validity is for a week or a month. Please let me know if anyone knows or uses it. 1 GB add-on (7 days)6 £ monthly Maryam
I was wondering that if i switch to EE right now leaving my other provider, will my mobile data work even before my new sim card comes
