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Data transfer between EE data plans

S122
Visitor

Please can you advise how to transfer data between different no’s on my EE account? 
I have found the data area but not how to gift data? 

many thanks 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@S122  To gift data all sims on your account have to be on contract you can not gift to PAYG.  

IMG_0293.jpeg

Select the name/number of whose getting data 

IMG_0294.jpeg

 choose the amount of data from the options or choose your own amount at the bottom And then press the white tab. 

IMG_0295.png

 Data can not be gifted to watch’s on contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@S122  To gift data all sims on your account have to be on contract you can not gift to PAYG.  

IMG_0293.jpeg

Select the name/number of whose getting data 

IMG_0294.jpeg

 choose the amount of data from the options or choose your own amount at the bottom And then press the white tab. 

IMG_0295.png

 Data can not be gifted to watch’s on contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I cannot see the gift data option on my EE app. Our family are all on one account.

Chris_B
EE Community Star
EE Community Star

@lou_shaw   You can only gift data to/from contracts and you can not gift to/from a no frills tariffs.   There is no data gifting on PAYG. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

We all have contracts. How would I know if I was a no frills tariff?

James_B
EE Community Manager
EE Community Manager

Hi @lou_shaw,

You can view your plan details in the My EE app.

Hope this helps. 🙂

James