Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Mobile data temporarily turned off by operator for sim 1

This message has appeared a few times over the past week or so and my data switched off. When I switch the data back on I get this message again and the data gets switched off. Any idea what's going on? Thanks

Resolved! Gifting data

How do i gift data

4G not available

Hi! Is not working the 4g roaming

Data renewal/Usage

Hi, I have found that when my data is renewed it is always .2gb missing even if I haven't been connected. ??

4g stopped working abroad

I am in Spain and all of a sudden my phone stopped connecting to 4g and I have no data. I am on an EE Flex plan. There is no 4g icon on the network indicator.The My EE page says I have nothing remaining on my account (data, calls or minutes), despite...

Subscription pack

I have bought a subscription pack for my phone with 5G data but it’s showing 0 data on my phone

Resolved! Data

I want to buy more data

Painfully slow 4G data abroad

Hi, I’ve just returned from a 3 day trip abroad. On the 3rd day I noticed that when not on WiFi, I was literally unable to connect to WhatApp at all and Maps would take about 5 minutes to load even the most basic directions. 4G was virtually unusab...

Add data

I can’t add a data package and don’t know why

Data sharing between my Apple Watch and IPhone

Why is it as a family we can share data across our phones, yet my Apple Watch which in the same contract - isn’t permitted to share data! I have 10mb for my watch and it doesn’t allow me to share that with my phone!!! Very frustrating! Or am I doing ...