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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 211500 Views
  • 50 replies
  • 24 Helpful

BT Halo - Double Data

Ive just recently bought a sim....Hasnt arrived yet, but ive updated MYEE, number has been ported, just need to pop the sim in my phone.Im paying £10 per month minus 10% for being a BT Broadband customer so paying £9 per month for 20GBMy question is ...

marco806 by • Established Contributor
  • 1340 Views
  • 3 replies
  • 1 Helpful

Mobile

Will my data rollover for the next month. I’m on mobile contract of 25GB monthly data.

zain66 by • Explorer
  • 510 Views
  • 2 replies
  • 2 Helpful

Resolved! Data gifting

I have an EE monthly contract on an iPhone, and an EE SIM in a 4G router I use in a caravan. If I run low on data on the router could I gift data to my router SIM?

data abroad

I have been in Morocco and bought an add-on for 7 days - 45MB costing  £28.54. I had barely used anything - 2 whatsapp messages  - and within a few hours I got an 80% alert, and then almost immediately it expired. What's going on?  What a waste of mo...

Resolved! Data less than what I purchased

I bought a 30GB sim card from Heathrow airport last week for £25 but it seem like i only have 25gb. It’s a week in and they’re telling me i’ve used 80% of my data, that’s just impossible. 

Instagram not loading accounts

Hiya when i go to share a story or use the @ all the accounts im following arnt coming up Looks like a not loading symbol.Ive tried everything,cache,restarting my phone.dont know how to fix it.Anyone help please with a solution as instagram dont resp...

Hotspotting

Hi,I've 100gb data allowance on my phone and use it to hotspot to my laptop.  All internet works fine (using it now to write this), and I can watch video's, browse the net, stream tv etc.  However when I come to access World of Warcraft game, it's st...

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