Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 180647 Views
  • 50 replies
  • 24 Helpful

Mobile Data not working

I noticed for a few months that my data was getting worse and sometimes it does not work at all. I study abroad and when I’m away it works fine but whenever I’m back in the UK, it either barely works or doesn’t work at all. I’ve already contacted EE ...

Amymead by • Explorer
  • 362 Views
  • 3 replies
  • 0 Helpful

cancel my order and join the cheaper plan

I have order a data plan on 8/12, and I would like to cancel it because I saw a cheaper plan on EE website.  I have received the SIM card. So I want to cancel my order and join the cheaper plan, how should I proceed? Thanks  

heimak137 by • Investigator
  • 461 Views
  • 6 replies
  • 7 Helpful

Content lock in incognito mode

Hello, I am using Google Chrome and I have my content lock "moderate". When I am trying to search harmful content on google, there are nothing to show. Situation is change when I am using incognito mode. Then, searching results the porn websides are ...

Mobile data not working on iPhone 11 pro

I have recently switched plans as my old contract came to an end on November 22nd. During the day I am able to access mobile data and works on all apps however sometime in the evening that’s when it begins to act up! For example if I go to the shops ...

Fateha23 by • Investigator
  • 405 Views
  • 1 replies
  • 0 Helpful

Dear sir/ madam

Dear ee sim team right now i am using ee sim and i am facing problem of data..i am not able to use data internet right now before 3 days ago..my number is XXXXXXXXXXX plz solve my problem so that I could use internet after some hours..plz solve this ...

Sapana by • Explorer
  • 348 Views
  • 1 replies
  • 0 Helpful

Resolved! Content Lock

I have a data sim in a mobile wifi dongle. It's the only thing registered to my account with EE. I've been verified and had the content lock removed.If I add another number from the EE sim in my phone, will that remove the content lock on that number...

Data usuage...

Hi. I seem to be using data really quickly. I have somehow used 18gb in less than 4 days....any ideas?

Most solutions
More
Top Helpful authors
More