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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 182915 Views
  • 50 replies
  • 24 Helpful

Not enough data

I have a new contract less then a month,but have realised that I don’t have enough data to get me through the month.can I change this,or is there an add on,or do i have to wait till I can upgrade,any help would be much appreciated.happy new year ,and...

Unable to use mobile data on Fairphone3

I am unable to connect to Internet of wi-fi on my 'phone is switched off. My package is adequate, as is proven when I swap my SIM into an phone, and mobile data works.

nd8 by • Investigator
  • 434 Views
  • 7 replies
  • 0 Helpful

No letting me top up my data

Every time I go to top my data with credit which it allowed me to add it doesn’t work so, why did it take the money if it doesn’t work.

Shadrack1 by • Investigator
  • 369 Views
  • 5 replies
  • 0 Helpful

Re: 5gee router - check data usage

Does the 600GB FUP apply to the 5GEE 2021 router plan though? as on EE's site the mobile router plans seem different to the unlimited data plans, data plan states 600GB and the router plan still states 1000GBi've just got my 5GEE Router 2021 yesterda...

Britt98 by • Visitor
  • 352 Views
  • 1 replies
  • 0 Helpful
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