Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi, I tried customer service, but they really didn't know the answer much less what I was talking about. On the Galaxy Book Pro 360 5G, the default APN settings use "IPv4v6" with no option to edit it. Sure, you can create your own APN profile and spe...
To all,I just purchased a 200MB data add-on for £2.00 that last 7 days via the EE website & a reply text from EE notes its only 150MB ! Am I missing something (apart from my 50MB) ?
hello, I chose the 5G (incl 3G and 4G) options on my phone. Since I have an EE, I caught 3G several times for a few seconds. I have only LTE all the time
Recently joined EE a week ago on an Unlimited data plan. Every day around 1pm I lose internet coverage on my 11Pro. I am in the same location and building in the afternoon as I am all morning. I see absolutely no logical explanation why I lose the co...
I've previously bought the £40 for unlimited data add-on last month - however when I go to purchase it again those month, it magically doesn't exist anymore and I rely on that add on for all my internet needs as I don't have WiFi. Where did it go?
Hellosince yesterday, saturday 23rd of april, I ve not been able to use my mobile data at all on this phone. It s a sim only deal contract. Is anyone experiencing the same and have a solution? Could it have been a sneaky Huawei update? thanks all
I want to gift data to my wife phone number but I can't find this option "Family Usage".
Have been testing EE with a 4GEE mobile router, and then a 120GB prepaid simto see if i could get adequate speed to replace my fixed line broadband. All along wasgetting 30-50Mb download with the 4GEE device, upgraded to a Huawei router andwas gettin...
I have unlimited data but if I use personal hotspot for my sons in Portugal will I be charged?
