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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 202485 Views
  • 50 replies
  • 24 Helpful

Mobile data not working

Since last Saturday, I have been experiencing issues with my mobile data. I tried to solve the problem by purchasing a £15 data pack, but unfortunately, the issue persists. Additionally, I am unable to sign up for My EE application and website as the...

Resolved! Data usage

I ran out of data but am still able to stream etc , will the data im using (at a slower speed) be taken off the next monthly allowance ?or will I be charged? If so how much as I’ve used 10 of days I pay monthly - sim only 

Tonka1 by • Visitor
  • 654 Views
  • 2 replies
  • 3 Helpful

Resolved! EE data sim

hi can anybody advise how I find out, how much data I have left on my data only sim, it’s fitted to the EE  white Wi-Fi box in my motorhome. I’ve registered for a  account but don’t now where it Imput the sim number .

Provider Recommendation

Can anyone recommend a provider that provides decent 4G coverage with adequate signal strength? EE coverage has returned to levels last seen by Orange when they first started mobile coverage in the 90’s. I’m totally sick of a sub-standard service. 

Lossie34 by • Explorer
  • 559 Views
  • 2 replies
  • 0 Helpful

Mobile data

I need mobile data roaming as its not working outside the house

Some Apps have stopped sync-ing with mobile data

I'm puzzled, as a few days ago my Garmin Connect App stopped synching with my watch to measure sleep and also "activities" such as running, steps, calories etc now. I have to have wifi connection to do a sync. Seems to be the same with the 5K parkrun...

Jacky13 by • Visitor
  • 456 Views
  • 1 replies
  • 1 Helpful

Data

It won’t let me gift data could someone help please 

Elisha27 by • Visitor
  • 394 Views
  • 1 replies
  • 1 Helpful
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