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EE mini mobile wifi

hawkeye471
Contributor
Contributor

‎08-05-2023 10:57 AM

Each month I have at least 40GB of data unused. Is it possible to use some of this on my mini mobile wifi as it would solve a signal issue regarding speed and downloads

Mr Tansley
0 Helpful
5 REPLIES 5
bristolian
Legend
Legend

‎08-05-2023 11:11 AM

Are both the devices on the same pay-monthly billing account?

https://ee.co.uk/help/help-new/offers-and-services/other/data-gifting 

hawkeye471
Contributor
Contributor
In response to bristolian

‎10-05-2023 04:21 PM

Yes they are

Mr Tansley
0 Helpful
Leanne_T
EE Community Support Team
In response to hawkeye471

‎10-05-2023 04:52 PM

Hi there @hawkeye471 

Please see the Help article @bristolian has provided to gift data to another number on your account. 

Leanne.

hawkeye471
Contributor
Contributor

‎12-06-2023 03:00 PM

it seems that as my mini wifi is listed as PAYG I cannot add it to my main phone account of which 49GB is wasted each month cause I can't gift it. I thought putting it on one account would be the solution but apparently not.   Beaurocracy reigns once again, even after 25 years with BT/EE

Mr Tansley
0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to hawkeye471

‎12-06-2023 03:06 PM

@hawkeye471 : Correct on both counts! You may neither:

  1. Add a PAYG no. to a contract MyEE a/c. They don't mix.
  2. Gift data to/from a PAYG no.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful