Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 207341 Views
  • 50 replies
  • 24 Helpful

??

Can yog gift data

Rozes986 by Explorer
  • 529 Views
  • 3 replies
  • 1 Helpful

Data gifting maths wrong

Trying to reclaim sone data. Gifting got the maths wrong?  [Mod edit: Image rejected as it contained personal information]

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adh1305 by Contributor
  • 770 Views
  • 5 replies
  • 0 Helpful

How to downgrade data allowance?

My original contract contained 100gb data allowance. This have 4 months left on my 2 year contract. I was paying £55 for my handset and the data. Last month i paid to increase my allowance to unlimited as i had somehow incredulously used about 90gb i...

Roaming

Hello, im going to Turkey in a couple weeks. Just wondered what my options are for using my data while im there. Thanks. 

JamesT87 by Visitor
  • 492 Views
  • 1 replies
  • 0 Helpful

Data sharing

Hi,I’m currently serving overseas for a few months and can’t share my data with other account users, as I normally do. Is this something that can be resolved, or am I paying monthly for something I cannot use?Thanks,Steve

SWJJ by Investigator
  • 664 Views
  • 3 replies
  • 1 Helpful

Unable to gift Data

My account and my son’s account still have 24 days left before our allowances reset.I have unlimited data and still have over 98 GB available to gift, however, I’m not able to gift any data to my son who is on my account.How can this be resolved?

Joviella by Explorer
  • 609 Views
  • 3 replies
  • 1 Helpful

No Mobile Data - Turned off by Operator

Hi,Over the last half an hour or so, my phone has given me multiple notifications which all say 'No Mobile Data Service - Temporarily Turned off by your Operator for SIM 1'. I cannot access anything online using my mobile data, nor can I call anybody...

Sylvebea by Investigator
  • 4274 Views
  • 14 replies
  • 2 Helpful