Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 165141 Views
  • 50 replies
  • 23 Helpful

Resolved! Data

How do I give data to my family on my bill

Data

My data is not working and I can only use my apps when I am connected to wifi like my snapchat safari instagram etc. 

lisa2808 by • Visitor
  • 265 Views
  • 1 replies
  • 0 Helpful

Roaming Barely working in USA

I was recently in the USA and Canada. I have the roam further smart benefit, so I was set to use my mobile data in these places. I've used it before and it worked well.Unfortunately, this time, it was awful when it came to the USA (worked fine in Can...

Unlimited data hot spot

Hello, I have just changed to unlimited data but I didn't realise the 100gb cap for gifting includes hotspot. I need to gift most of the 100gb data to my four teenagers. I am wondering if there's a way I can include my laptop using my hotspot with un...

Data

Certain apps are not opening when I’m on mobile data (I have plenty it’s not low) E.g Halifax. As soon as I’m on WiFi they work? 

RM60 by • Visitor
  • 237 Views
  • 1 replies
  • 1 Helpful

My internet is not working

Hello good morning I’m very disappointed with the service of EE CAUSE I don’t know the reson why my internet is not working and working very slow more then a week and the EE company don’t explain me why !I don’t understand I pay every month more not ...

Add on (Monthly or Weekly)?

Hi,I want to add a data add-on (1 GB in 6 £) but I cannot understand from the information provided if its validity is for a week or a month. Please let me know if anyone knows or uses it. 1 GB add-on (7 days)6 £ monthly Maryam

Resolved! Mobile data

I was wondering that if i switch to EE right now leaving my other provider, will my mobile data work even before my new sim card comes 

Njay38 by • Investigator
  • 377 Views
  • 3 replies
  • 0 Helpful

Signal

Why is it that my text messages ans calls worl but my Internet doesn't?? For the past 2 days , iv payed my bill but there's no 3g 4g or any sort of Internet!!

Top Helpful authors
More