data usage

[lubru]

Hi there, how can I check when my data were used and how much? From my account I can only see day and time but not how much was used......I have received a warning that I have used almost all my allowance but I doubt that is correct as I mainly use wi-fi and I have renewed pack only 5 days ago. Thanks, Lucia

[Leanne_T]

Morning @lubru 

Thanks for posting 🙂

You can view remaining data in your My EE account or by visiting add-on.ee.co.uk

Thanks 🙂

Leanne.

[lubru]

Hi Leanne 

thanks, but what I am after is a breakdown of data usage, as apparently I have used 2GB in 5 days.......which is incredible and never happened before, as I am mainly using wi-fi. 

Do you know how can I get the info I need?  

Thank you, Lucia

[Leanne_T]

Hi @lubru 

Your phone settings should show you what has been using your data. 

If you give us a call on 150 the team should be able to give you a more detailed breakdown 🙂

Leanne.