Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165145 Views
  • 50 replies
  • 23 Helpful

Data inoperative

Data on daughters phone is inoperative. Checked allowance all fine done phone reset and nothing-any ideas

DJT1969 by Visitor
  • 308 Views
  • 2 replies
  • 0 Helpful

Data

Can anyone explain how I’ve managed to use all my data in 4 days whilst I’ve been at home recovering from an operation when I’ve been connected the whole time? Honestly not the first time it’s happened now and considering changing who I’m with cause ...

Data

My mobile data had renewed today. Says I have 40 of 40 remaining but it isn't working.  Asking me to buy add on

Age restricted items

Hello why can’t i see age restricted items or movies on my phone i would like to remove the restrictions

Mobile data

Hello, I am very annoyed, I really needed the internet and the whole day my data wasn't working. I thought I ran out but in settings it showed I have only used around 5GB instead of 7 GB. In my EE account it said my data will renew tomorrow but it ju...

Rahela3 by Visitor
  • 251 Views
  • 1 replies
  • 1 Helpful

5G on Xiaomi POCO F3 - Couldn't enable

I have the international version of POCO F3 and recently switched to EE network, my MI POCO F3 supports 5G connectivity but I don't see my phone connecting to 5G on EE network. What could be the possible reason? How can I enable 5G connectivity on my...