Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Hotspotting

Hi,I've 100gb data allowance on my phone and use it to hotspot to my laptop. All internet works fine (using it now to write this), and I can watch video's, browse the net, stream tv etc. However when I come to access World of Warcraft game, it's st...

My data isn't working

My data isn't working on my phone

Resolved! Ues my phone turkey

I need to use my phone in turkey for 4 days

Resolved! Send some data to my daughter

Data access

My EE cell number shows 50 GB of paid data but I’m unable to access internet unless Wi-Fi is on. Please help me open access from my iPhone

Mobile Data - Fair Signal but no Data

Hi - We have a seasonal caravan and have used a Nighthawk M2 for the last year with data rates of up to 40 mbs. Over the last two weekends although the device registers a "Fair" signal, and shows as connected to the EE Service, we get no internet at ...

Resolved! change the data limit

can i change the data limit on my phone? Last week I signed a contract for 25gb per month, can I increase the limit?

Resolved! Find out my average data usage’s

How can I find my average usage in terms of GB without having to call as my plan is currently unlimited I am unable to locate anything stating what my GB usage on average is?thanks

My EE

We have mobile broadband for our static caravan but we can look up our usage using the app or online.

Resolved! Data gifting while overseas

I normally do a data gift from my daughters phone to mine as she has a package with more data. We are overseas at the moment and I have roaming but she doesn’t as she’s only using her phone when connected to Wi-Fi. My data has run out but I can’t do ...