slow internet speed on mobile

[bogdanhoroba]

Hi. I just renew my plan to monthly SIM 10GB plan and after that my internet speed dropped rapidly. When I am connected to WiFi it is OK ( around 30Mb) but when I am conected using mobile data - speed dropping between 1Mb to 9Mb?

Any Suggestions?

[Christopher_G]

Hi @bogdanhoroba 

Welcome to the community.

What were your speeds like before you renewed? The speeds on mobile data can vary depending on a number of things, including traffic and coverage from your nearest mast.

Have you tried restarting the device?

Chris

[bogdanhoroba · Accepted solution]

Thanks for advice.

Problem sorted.

I have contacted EE, and one of EE support team member send me some update to my mobile and now speed is better.

[James_B]

That's great @bogdanhoroba 

Thanks for the update. 🙂

James