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A place to ask questions and share tips about using mobile data.

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Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 33 Views
  • 0 replies
  • 3 Helpful

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 165268 Views
  • 50 replies
  • 23 Helpful

data

it annoys me when i still have a lot of data left but at the end of the month they like take it. then i have to buy more and it’s annoying 

ana_01 by • Visitor
  • 281 Views
  • 1 replies
  • 2 Helpful

Unlimited Data Issues

Hi,I have an unlimited data plan. Both the host device (my mobile) and the receiver's (my laptop) packet data are not sent. Due to this, I am unable to use my hotspot. My pcap shows that information is being sent to an unknown location even while not...

Contact ee to activate persona hotspot

I try to turn on my personal hotspot but it says i should “contact ee to active on this account” and i dont know what to do. My mobile data works abroad but hasnt worked in the uk for some time, any tips?

Resolved! Unable to activate mobile data

I have a Samsung Galaxy S3. Since the first week of January I have been unable to switch on mobile data and roaming. When I log in to the EE app it shows that I have more than 1GB of data available. Flight Mode is off. I haven't changed any settings....

data

Good afternoon,I am a pensioner.My son in law has given me a Samsung Galaxy phone. Can part of the money I have on the SIM card be transferred to data so that i can learn how to use this facility.I don't have spare cash hence the request that part of...

Bag1puss by • Investigator
  • 554 Views
  • 13 replies
  • 3 Helpful

GG

It's is saying that I normally use about 1gb out of my 20gb I have per month.   However this month says I have used 19.35gb out of my 20gb since Jan 18th. How can this possibly be?

Lsim by • Visitor
  • 351 Views
  • 3 replies
  • 0 Helpful

Data plan

What are the chargeable phone Nos. On Mobile data?  

No data

Hi!it doesn’t look my data refreshed last month. Can anyway assist please?

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