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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 190309 Views
  • 50 replies
  • 24 Helpful

4/5 of my data used in 4 days 100gb allowance

My allowance says i have used 80gb of data in 4 days. Would this be an error? is there anyway to check when and what i used this data on? Previously i have only used around 40-50gb on a heavy use month just before it resets. my previous month i used ...

BT Halo - Double Data

Ive just recently bought a sim....Hasnt arrived yet, but ive updated MYEE, number has been ported, just need to pop the sim in my phone.Im paying £10 per month minus 10% for being a BT Broadband customer so paying £9 per month for 20GBMy question is ...

marco806 by • Established Contributor
  • 1008 Views
  • 3 replies
  • 1 Helpful

Mobile

Will my data rollover for the next month. I’m on mobile contract of 25GB monthly data.

zain66 by • Explorer
  • 404 Views
  • 2 replies
  • 2 Helpful

Resolved! Data gifting

I have an EE monthly contract on an iPhone, and an EE SIM in a 4G router I use in a caravan. If I run low on data on the router could I gift data to my router SIM?

data abroad

I have been in Morocco and bought an add-on for 7 days - 45MB costing  £28.54. I had barely used anything - 2 whatsapp messages  - and within a few hours I got an 80% alert, and then almost immediately it expired. What's going on?  What a waste of mo...

Resolved! Data less than what I purchased

I bought a 30GB sim card from Heathrow airport last week for £25 but it seem like i only have 25gb. It’s a week in and they’re telling me i’ve used 80% of my data, that’s just impossible. 

Instagram not loading accounts

Hiya when i go to share a story or use the @ all the accounts im following arnt coming up Looks like a not loading symbol.Ive tried everything,cache,restarting my phone.dont know how to fix it.Anyone help please with a solution as instagram dont resp...

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