Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160019 Views
  • 50 replies
  • 23 Helpful

Roaming does not work

Bought roaming but unable to use Whatsapp or send messages - bit peeved as unable to contact help from here in Australia - everything is OK using WiFi - can technical please assist or refund!!

Resolved! Roaming with pass

If I have the Roam Abroad Pass, Will I still be charged £2 per day for EU roaming or is this covered?

No Mobile Data

I have a Samsung Galaxy A12 and this afternoon I received a warning of 'No mobile data. Temporary turned off by operator for SIM 2"  I have tried to see if there are any works being done but cannot see that there is. Can you please advise.

Setting up Vehicle CCTV with GSM tracking

Hi guyshaving problems with getting the sim to enable in my Vehicle Mobile digital Video recorder Camera system works great but I’m unable to get it online sim works fine in a mobile but I’m concerned about APN set up I’m not sure what the access num...

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Granty2 by Investigator
  • 475 Views
  • 5 replies
  • 3 Helpful

Re: Monthly Data update

Hi, Good Morning !My data allowance has not been updated on 7th of January and still shows no data available. Why is this ?Can you please sort this out asap ?Kind Regards, Junaid Masood 

jooni1 by Explorer
  • 259 Views
  • 1 replies
  • 0 Helpful

London Underground wifi

Hello, Recently I moved from pay monthly to PAYG plan. Before switching I was able to use EE auto wifi on London underground. After switching I am having troubles connecting to that wifi network. All settings are set as before. I contacted CS and the...

MitevTM by Contributor
  • 630 Views
  • 9 replies
  • 0 Helpful