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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 190221 Views
  • 50 replies
  • 24 Helpful

Data

I’m in Spain & my data has run out

Kels24 by • Visitor
  • 345 Views
  • 1 replies
  • 1 Helpful

Resolved! Data transfer between EE data plans

Please can you advise how to transfer data between different no’s on my EE account? I have found the data area but not how to gift data? many thanks 

S122 by • Visitor
  • 1090 Views
  • 5 replies
  • 2 Helpful

Resolved! Add data plan

I recently upgraded (but to a lower model which didn’t have enough storage to transfer from my old phone so decided to return the new phone). Before I realised this, it gave me the option to convert from Sim to eSim which I did. Obviously I now want ...

gifting data from abroad

Hi, I have 2 sims and i gift data from 1 sim to another. I am abroad on roaming. Today my monthly UK data had to be reset, which didn't happen...? Next, i am unable to gift mobile data to my other ee sim that my son is using in the UK because my data...

Data abroad

I have a package deal to use my data abroad while I’m outside of the UK and away in the EU. It has been working fine until now. I traveled from France to Spain today and my data has disappeared. I can’t call, text or do anything. Why is this? and how...

Data usage profile

I'm not sure why I need to use this forum to get an answer.EE should have a direct contact method with their customersBut I can't be bothered to keep looking for a better way to contact them so here goes.I would like to have my data usage profile so ...

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