Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

2G & 3G data not working

I have a paygo sim that I have used in a 2G modem successfully for several years without issue. Recently its stopped working and in an attempt to diagnose the problem, I've put the sim in a phone and discovered that data will only work on 4G. When I ...

Unlimited Data Plan not shareable w/ Apple Watch cellular?

Hi all, I believe I have to pay extra to add cellular data functionality to an Apple Watch (Purchased independent ally ie not from EE) why is this so if I am on a top unlimited 5G ready data plan with EE already?! I would understand if I was on a low...

4GEE WI-FI SIM

I have purchased a security camera which runs off an SIM card providing 5/4/3 G. I have tried to activate/register the sim on my iPhone which is through Vodafone network. I only get so far and it says I need to connect my device. Is this because it...

No internet

App says network is perfect but it is clearly not considering it takes an age to load. Fed up with it

Ukraine

Hi, am in Ukraine with a medical organisation, I have my ee phone with me. Can I use data roaming as normal, is there any help that ee is offering it's customers here so that I can call my family and vice versa.

Sim

How do I allow ee to allow me to browse whatever I want on the internet using my data

Unable to browse

I am unable to browse ever since I bought data package last month. My network keeps showing 3G instead of 4G despite making the change on sim setting. My data will expire next week without any use 臘臘臘

Data transfer

I can transfer my EE data to one other number on my account but not to another one ? any ideas why not.I can’t seem to find any problems with the none receiving phone.

Using mobile data in Italy

My daughter is away skiing in Italy her data has been working but has stopped now what would be the reason we have the £2 daily pass

5G not working with 4G

My partner has an issue while travelling. He travels alot and is constantly on the phone to others either friends or people he is due to deliver too. While traveling he is in and out of 5G networks. While switching between 5G and 4G he constantly get...

Mobile Data

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