Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi , why have I received a text from EE saying I’ve used all my data when I’ve purchased the £15.00 roaming abroad data package before I left the UK?
I just renewed my contract with 20GB of data. But I also have 900mb broadband with you - and a 20GB data boost to my mobile from that. But I don't see that showing anywhere in my mobile account. How do I know that my 20GB data boost is actually wo...
Hihave recently joined EE and high expectations with brand reputationSo far at home, outside in the garden my average upload speed is under 1Mbps!the download isn't great either but even on the rare occassion when have had say 60Mbps download the upl...
Hi, hoping someone can help me! I have 10gb of data on my phone and very rarely come even close to using all of it. The last 2 months, well before the end of my billing window my usage suddenly spikes despite absolutely no change to usage. I paid for...
Hi i am new to ee done a sim swap but the sim i have been sent has failed to work tried it in another phone no signal how do i get a replacement?
I have an issue. I have two new sims - they were both purchased with a 20gb allowance. They both showed as 10gb on Sunday through the app, on the account for June, with no allowance allocated for July. I got a message at 15.39 on Sunday saying I h...
Hello.. there is a problem of loading data to my site here is the linkhttps://futsalall.com/looing for the solution
I have upgraded to double data and now my data isn’t working
I went to bed last night with my data off and when I woke up I got two messages from EE, saying I used 80% of my data and then 100%. I am confused as why this happened as I was connected to Wi-Fi the whole time and my phone never disconnected. My pho...
