Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 134307 Views
  • 49 replies
  • 20 Helpful

EU Roaming

I have EU roaming added on (for daily charge of £2 per day) and have spend cap of £10. Still unable to use phone abroad for texts/calls/data roaming etc. unsure what the problem is. Can’t get through to speak to someone from EE to help. The text mess...

Prarua by Visitor
  • 393 Views
  • 2 replies
  • 0 Helpful

Re: 4Gee Wifi sudden speed drop

I have this exact issue with my EE 4G sim in a router. I work remotely and my normal 50-70mgb has dropped to 3. This has been the case for several days. It can not be congestion as I'm having to switch to working from my iphone 4G which is on Giffgaf...

Mobile Data not working

I noticed for a few months that my data was getting worse and sometimes it does not work at all. I study abroad and when I’m away it works fine but whenever I’m back in the UK, it either barely works or doesn’t work at all. I’ve already contacted EE ...

Amymead by Explorer
  • 266 Views
  • 3 replies
  • 0 Helpful

cancel my order and join the cheaper plan

I have order a data plan on 8/12, and I would like to cancel it because I saw a cheaper plan on EE website.  I have received the SIM card. So I want to cancel my order and join the cheaper plan, how should I proceed? Thanks  

heimak137 by Investigator
  • 348 Views
  • 6 replies
  • 7 Helpful

Content lock in incognito mode

Hello, I am using Google Chrome and I have my content lock "moderate". When I am trying to search harmful content on google, there are nothing to show. Situation is change when I am using incognito mode. Then, searching results the porn websides are ...