Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

slow Internet

Pe252erDownload speed is 0.5mb. This is exactly the same problem everytime I visit this area. Reported to ee and message said,,no problems found and to reboot my device. My son also has ee and he has 0.5mb download as well. Ee are telling lies. Ther...

Resolved! APN

My data doesn’t work

My data doesn’t work on specific apps they aren’t turned off for data it just doesn’t work on most of my social media apps

Resolved! Want too add more data too my phone

EE DATA not working

I've never had a problem with EE mobile data, till the last couple of months The data's been terrible. I'm watching Disney or amazon and the buffer comes up, I update a game and it comes up slow Internet connection is causing tge update to take longe...

Resolved! Reducing data

I’d like to reduce my monthly payments by reducing my 100GB data as I do not use all of this

ee internet not allowing port 445 to operate on 3 different sims for Azure

hi anyone else have issues since yesterday 9am 17/05/23 that port 445 has been switched off on ee data internet using access to Microsoft Azure cloud based platforms Tried 3 different sims hot spotted to ee phone data direct to laptop still will not ...

Excessive data usage - not in line with phone

Hello all,just noticed excessive data usage on my iPhone SE which is not aligned with the phone data usage breakdown. For example i have reset the phone data usage 1 day ago in which time the phone says I've used 700MB while my data has gone down by ...

Hi i would like to share my data

Top up and data

Why is happening that I can't top up my account for data purchase. This has been on for days. I think if it continues I will have to port to other networks. This is tiring