Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi, hoping someone can help me! I have 10gb of data on my phone and very rarely come even close to using all of it. The last 2 months, well before the end of my billing window my usage suddenly spikes despite absolutely no change to usage. I paid for...
Hi i am new to ee done a sim swap but the sim i have been sent has failed to work tried it in another phone no signal how do i get a replacement?
I have an issue. I have two new sims - they were both purchased with a 20gb allowance. They both showed as 10gb on Sunday through the app, on the account for June, with no allowance allocated for July. I got a message at 15.39 on Sunday saying I h...
Hello.. there is a problem of loading data to my site here is the linkhttps://futsalall.com/looing for the solution
I have upgraded to double data and now my data isn’t working
I went to bed last night with my data off and when I woke up I got two messages from EE, saying I used 80% of my data and then 100%. I am confused as why this happened as I was connected to Wi-Fi the whole time and my phone never disconnected. My pho...
I have a monthly allowance of 5Gb. I have recently noticed that on looking at my plan, it states, 'Total free data - unlimited'. What exactly does this mean, is my allowance now redundant?
Hey currently in the Caribbean and I wanted to send some messages and pictures to a friend via iMessage but I’ve read it’s okay and that it’s just data/Wi-Fi it uses so you won’t be charged so I wanted to double check!
Trying to work out the app can't share data with my daughter
