My data

[Tayne]

Hey my data isn’t  working. It’s not taking out my topped up money out of the account even though it saying it is. 

[Katie_B]

Hello @Tayne. 

Please could I confirm if you are pay as you go or pay monthly?

Are you currently in the UK or abroad?

Speak soon, 

Katie

[Tayne]

Hey Katie any chance I can get given my pin again or is that impossible 

[Leanne_T]

Hi @Tayne 

Thanks for coming back to us. 

Which PIN do you need? 

Leanne.

[Tayne]

The activation pin. The one you put in to in order to use 

[Leanne_T]

Did you get the PIN in a text when setting up a My EE account? @Tayne 

Sorry I am not aware of an activation PIN. 

Leanne.

[Tayne]

Hey Leanne can I grab my PUK code 

[James_B]

Hi @Tayne,

Tap here to view your PUK code.

Hope this helps. 🙂

James