Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160142 Views
  • 50 replies
  • 23 Helpful

Continual buffering

How come since I refused the so called "FREE Upgrade to 5G" which would have changed my payment monthly from £23 To £30+ where's the FREE in that!! my internet has been continually sluggish and nigh on unusable when online and playing games ? I have ...

Cannot laod some apps and websites

Hello,  I'm an international student from South Korea and I'm using a 100GB subscription pack.Since last Thursday (11th May), my EE data suddenly doesn't work in some apps and websites.It is definitely not a device problem because everything works we...

Jiwon23 by Investigator
  • 996 Views
  • 10 replies
  • 1 Helpful

Data and roaming?

I bought a SIM card to use in the UK, Denmark, and Austria. The person who sold it to me at the airport said it was good for those countries? The packaging did not mention any international data usage. I bought the 25 pound card with 30 gigs of data....

Katiest by Visitor
  • 384 Views
  • 1 replies
  • 0 Helpful

how can I share data with my self

HELLOI have a mobile. How can I share my net with my laptop? I bought it because I don't have net in my apartment and it is necessary to connect to the net by my laptop.please guide me.

farzaneh1 by Investigator
  • 361 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming date

Hi.I want to use data roaming in Paris.But I know there is limit up to 40 giga per month.Is it for April? Or My package?Thank you?

Jaehyun by Investigator
  • 355 Views
  • 2 replies
  • 1 Helpful

Resolved! Got roaming pass USA

Got roaming pass USA.   I can’t get any data at all.  Everything set on phone.  Help please. I’ve done everything.   waiting call back from tech but not called.   Please help 

0503 by Explorer
  • 421 Views
  • 3 replies
  • 3 Helpful