Gift data

emmadee
Visitor

Hi can you tell me how to gift Data

30 REPLIES 30
XRaySpeX
EE Community Star
EE Community Star

Are all nos. are under the same MyEE family a/c, not PAYG? They need to be to be able to gift data. See Gift Your Data and Set Controls . 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
2524
Explorer

Please tell me how to gift data

XRaySpeX
EE Community Star
EE Community Star

@2524 : Read what has already been answered.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I agree, your response doesn’t help much. How do you get to my family on the app? How do you transfer data without this? More info needed please. Cheers

Leanne_T
EE Community Support Team

Hi @Nedwards

Thanks for coming here. 

If you log into the My EE app and select Mobile Plan, then Gift your data, do you have this showing?

Leanne.

XRaySpeX
EE Community Star
EE Community Star

@Nedwards : You make sure all your family's nos. are under the same online MyEE a/c, by , if necessary, transferring the ownership of them to it if they are not already.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
2524
Explorer

Hi I can't seem to get in to the MY EE App on my iPhone. Every time I type in my email and password it says "well that didn't work" or "There seems to be a problem... we having a little difficulty right now. Try closing the app and coming back a bit later" but it has said this for days now.

 

Christopher_G
EE Community Support Team

Hi @2524

Could you try doing this through the My EE desktop site please?

Chris

Sidranayyab
Visitor

100 GB