Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 179500 Views
  • 50 replies
  • 24 Helpful

Data gifting

Since going to sim only on my sons phone I can’t gift data to him or add him back in for data gifting he’s got the same phone number?

Anita38 by Explorer
  • 361 Views
  • 2 replies
  • 1 Helpful

Belfast

My phone is saying I have no data left but when I go into my account it's saying that I have over 4 gig left . What's right my phone that I set to remind me of when I'm nearly out of data 

LisaA23 by Investigator
  • 340 Views
  • 1 replies
  • 0 Helpful

Add spend cap (travelling abroad) BT paying for EE

HiI pay for my EE monthly mobile via BT.  When I go to my account details all I get is the option to change my password.I will be travelling abroad for a week shortly and want to ensure there is a spend cap on my phone.  How do I do this?Thanks in ad...

JoannaSa by Explorer
  • 614 Views
  • 1 replies
  • 1 Helpful

Unusually high calls demand

Does anyone know the time  that EE doesn’t  have unusually high calls? Iit’s not unusual as the last 3 times I’ve called it states “unusually high call demand” 路‍

Piltch76 by Visitor
  • 342 Views
  • 1 replies
  • 0 Helpful

Data

My daughter has a sim only plan with unlimited data , however she has no data . 

Resolved! Data

How can I check how much data I have used please?

Resolved! Mobile data

Are hotshots and tethering included in my mobile data package?